Restitution proceedings

Restitution proceedings
Buyers, who are consumers, are entitled by applicability of the regulations for distance contracts to a right of return for purchased articles on condition of the following instructions:
The buyer can return the goods within one month without explanation. The fixed period begins with receipt of these instructions in written form (as a letter, fax or e-mail), but not before the buyer receives the goods (for recurring deliveries of similar items, not before the buyer receives the first partial delivery) and not before the completion of the duty to inform the seller according to §312 c paragraph 2 of the German Civil Code in conjunction with §1 paragraphs 1, 2, and 4 of the German Civil Code Reporting Requirement Ordinance (BGB-InfoV.) The buyer can declare a return with a return request in written form when the goods are not transportable as a parcel, e.g. bulky goods. An on time dispatch of the goods or the return request complies with the two-week deadline. In ither case, the return is done at the cost and risk of the seller. The return of goods or return requisition is to be sent to:

HQ LEDS Linda Lanzrath
Schneidersstr. 24
D-52428 Jülich

Restitution consequences
In the case of effective return, the goods and services taken by either party are to be returned and if applicable, goods and services used (e.g. compensation for use) are to be compensated. A value compensation claim can be demanded with the deterioration of goods. This does not apply if the deterioration of the goods is exclusively attributed to testing, as it would be possible for buyers to do in shops. Otherwise the buyer can avoid the obligation for value replacement for using the goods according to the terms and conditions by not using the goods as his/her own property and omitting anything that impairs the value of the goods. The obligation to refund payments must be fulfilled within 30 days. The time limit begins for the buyer when the goods or return requisition are shipped; the time limit begins for the seller at the receipt of sent goods or the return requisition.

This ends this statement of the Restitution proceedings and consequences.
(This information is intended solely for informational purposes; the original German text is legally binding.)

Version: EN1.1 - 28.07.2009